Calendar Wednesday, July 30, 2014
Internet Services Down Due to Power Outage | Print |
Tuesday, 07 September 2010 21:24

Due to the harsh weather conditions this afternoon from Tropical Storm Hermine, power was knocked out in most of the North East side of San Antonio this afternoon for several hours, including the power at our office and Data Center.  Although we have backup and secondary power installed in our datacenter to handle circumstances like these, they were unable to sustain such a long period of time without electricity which may have caused outages of internet, hosting and email services to our customers.  Others providers such as AT&T, Time Warner and others were also affected which made data transmissions between providers difficult.

 

We apologize for any inconvenience caused by this act of God and thank you for your understanding.  If you are still experiencing issues, please give us a call at (210) 692-9911.

 

Contact Us

If you are experiencing a problem with our services, contact our responsive support team at (210) 477-1375 or (830) 515-1111

Office Hours : 8am to 6pm | Monday to Friday

Mission Statement

Everyday, our team strives to provide our customers with a unique experience that exceeds their expectations.

Quoted : Gary Meszaros, Owner